In response to the spread of COVID-19, the state has implemented the following policies and fees for certification-related examinations. Please keep in mind that this information is subject to change as situations evolve.
What is the current testing status?
As of Tuesday, March 17, 2020, all Pearson-owned and operated testing centers in the United States and Canada have been closed. They are currently scheduled to reopen April 16, 2020, if conditions allow. There are some third-party testing centers that remain open worldwide, but this may change daily; should a test center close, students will receive a notification (see below).
Are students being notified if their exam has been cancelled?
Students will receive an email cancellation notice from Pearson; if they have not, they should log in to their Pearson VUE account. If they can still see their upcoming exam appointment, it hasn’t yet been cancelled, but they should monitor the situation.
Are refunds available?
If the exam has been cancelled (i.e., the appointment has been cancelled in the student’s account), a refund of their test fees will be issued according to the refund policy (e.g. if paid with a credit card, a credit will be issued to the card, if with a debit card, it will be posted to the account). If an exam has not been cancelled, but a student wishes to withdraw their registration, they may do so for a full refund, again in accordance with the refund policy.
If a student is ill on the day of a scheduled exam, they should not report to the test center. There is a specific Flu/Pandemic policy in place which addresses cancellations more than and less than 24 hours in advance here.
Can a student schedule a test? What about rescheduling cancelled tests?
Currently, students can schedule exams for dates on and after April 16, when the testing centers are slated to reopen. If a student logs in to their account and selects a date on or after the reopen date, there should be scheduling available.
I heard that testing is free now, is that true?
Free testing is available for FTCE tests/subtests (the FELE is not included in the fee waiver). Starting April 1 through July 31, 2020, candidates can use the code FTCESpring2020 when they get to the payment screen during their registration process. This will reduce the cost of all applicable exams to zero.
The fee waiver is valid during the dates above (4/1-7/31/20), but the examination date can occur outside those dates. In other words, candidates need to register for, but do not need to sit for the exam(s) during this window. The deadline for appointments expires one year from the original order date.
The waiver is applicable to both first-time and retake attempts.
I heard that extensions are available now, as well, is this true?
Yes. If a candidate needs to meet a testing requirement to be certified, and their exam was cancelled, the Governor has announced that “test takers who were unable to take an exam due to test site locations closing will be granted an extension to meet testing requirements,” also with a 120 day window. The announcement was made prior to finalizing details for granting extensions, including both the timeframe during which a cancellation would qualify a student for an extension and the timeframe a candidate would have to reschedule the test. The COE’s Office of Quality Assurance and Accreditation will continue to be in contact with the FTCE/FELE office and will update this document with more specific details as they are determined and released.
FTCE/FELE COVID-19 Updates: http://www.fl.nesinc.com/announce_COVID-19.asp
Pearson VUE COVID-19 Updates: https://home.pearsonvue.com/coronavirus-update
Pearson test-taker FAQ with COVID-19-related answers: https://home.pearsonvue.com/Test-takers/Resources.aspx?ot=collapse156
FTCE/FELE Policies, including Refunds and Flu/Pandemic policies: http://www.fl.nesinc.com/FL_policies.asp
The Office of Academic Services & Intern Support (OASIS) maintains a collection of study guides for the FTCE General Knowledge Exam and Graduate Record Exam (GRE). Currently enrolled FSU students may borrow two study guides at a time for up to 7 days. OASIS is located in the Stone Building, Room 2301. Our office hours are 8:00 AM – 5:00 PM.
Additional online resources:
Additional online resources and face-to-face workshops: